Luxury Retail Brand - EA to Founder

Our client, a high-end Luxury Retail Brand, is searching for a London-based EA to join their team.  They are seeking an experienced and hard-working EA to provide support to their Founder during a period of growth and expansion for the company.  With the CEO/Founder regularly travelling/abroad, this role will act as their eyes and ears in the London office, working alongside a very successful and close-knit team.

Duties for this role include, but are by no means limited to:

• Complex, multi–time-zone diary ownership for CEO and partners 

• Set Senior Leadership Team reviews, agendas, packs, minutes

• Draft, proof, and format letters, emails, briefs, reports, and presentations to a high standard

• Act as first-line comms filter for the CEO - and decide/execute/escalate appropriately

• Translate CEO/partners’ priorities into clear plans, owners, and timelines

• Convert CEO/partners’ priorities into scoped projects with clear outcomes & success metrics

• Coordinate resource/capacity (availability, holidays, cover) to protect timelines

• Produce concise status updates 

• Keep different departments aligned on various Projects

• Handle client Instagram DMs professionally; coordinate VIP gifting end-to-end

• Coordinate domestic/international travel, visas, and itineraries and maintain/file accurate records.

• Ensure smooth UK office operations, including coordinate meeting logistics, rooms, visitors, and sensitive client/vendor touchpoints

• Maintain structured digital filing for rapid retrieval - create reusable templates, including meeting packs, action logs, travel briefs

• Collate receipts/expenses and liaise with finance for accurate, timely documentation

• Uphold confidentiality; handle sensitive information with tact and diplomacy; represent leadership with calm, sound judgement

• End-to-end Project Management across different teams and being the liaison for all departments

• Ad hoc Business/Personal/Team support when required

This role will ideally require someone who has worked in a fast-paced environment who has proven knowledge of working with a demanding Founder/C-Suite.  You must display excellent written/spoken English and have the ability to spin many plates at one time.  High-end Event experience would also be a bonus, as well as complex travel coordination. 

To be considered for this fantastic role, get in touch today! 

Permanent

Up to £55,000 per annum dependent on experience

Based on-site - 5 days a week

Send your CVs to recruitment@pulseltd.co.uk