Global Premium Retail Brand - Executive Assistant to Senior Leadership Team

Our client is a worldwide retail giant, who are one of the very best known names in their field, and are looking for a dedicated, talented and hardworking EA who can join their London operation.

With responsibility for providing Executive support, consisting of effective calendar and inbox management, time management, organisation of complex travel arrangements, preparation of documents and clear/concise communication, whilst acting as an internal and external ambassador. This is a pivotal role requiring exceptional organisational skills, sound judgement, and the ability to operate effectively in a fast-paced, dynamic environment. The right candidate will be a natural team player who embodies the company values and contributes positively to the culture.

Key Responsibilities include, but are not limited to:

• Provide comprehensive EA support to the Executive Board of Directors

• Manage complex and frequently changing diaries, ensuring optimal time management and prioritisation

• Coordinate international and domestic travel arrangements, including multi-stop itineraries, accommodation, visas, and logistics

• Prepare meeting agendas, presentations, briefing documents and support materials as required

• Undertake confidential administrative duties with discretion and professionalism

• Act as the primary point of contact for internal and external stakeholders on behalf of the executives

• Plan, organise, and deliver internal and external events, including leadership offsites, department meetings, groups events

• Manage logistics, catering, schedules, and communication for key events

• Work closely with the Senior Executive Assistant and support with cover as required

• Build strong working relationships with Reception and across departments and with external partners

• Anticipate and proactively resolve issues before they arise – think outside the box and how actions could impact others

• Support wider administrative processes to help maintain an efficient, well-organised executive function

• Maintain and uphold company values in all interactions, helping to foster a warm and collaborative culture

Skills & Experience

• Previous experience as an EA supporting Board level Executives, ideally within a fast-paced, multi-stakeholder environment

• Proven experience managing complex diaries and international travel

• Strong organisational, multitasking, and prioritisation skills

• Excellent communication skills—both written and verbal

• High level of discretion, integrity, and confidentiality

• Ability to work under pressure and adapt quickly to changing circumstances

• Confident using Microsoft Office and modern workplace systems. Up to date with relevant technology

About the successful candidate:

• Proactive and able to think several steps ahead. Positive energy, considerate and curious by nature

• Highly motivated and driven by excellence with problem solving issues at the forefront

• Warm, approachable, and collaborative—aligned with company culture

• Honest, reliable, and committed to high standards

• Comfortable dealing with directors and senior managers

• Ability to handle sensitive information appropriately and maintain confidentiality at all times

• Ability to handle employee questions/requests and to be an approachable point of contact

• Ability to maintain a calm, positive & logical demeanour at all times

• Develops & continuously strengthens relationships across the business, and externally

• Adaptable communication style to suit situation & individual

• Strong time management skills & ability to manage priorities autonomously

• Is always collaborative & helpful, getting involved when others need support from time to time

• You’ll love the idea of being able to bring your personality to the office!

This is a brilliant opportunity for someone with great EA experience to join a growing and innovative company - with a brilliant benefits package to match! If this sounds like the right next role for you we would love to hear from you.

Up to £58k dependent on experience

Hybrid role - based in office and WFH.

Permanent

Send your CVs to recruitment@pulseltd.co.uk