Award-winning Creative Studio - Front of House Manager
One of London’s most creative Studios is now recruiting a friendly and energetic Reception Manager to join their team and ensure their reception and office is managed in an efficient, responsive and professional manner. You must have a cheerful disposition, a can-do attitude and be able to work well within a team!
Key areas of responsibility for this role will include:
Ensuring the successful delivery of an unrivalled, first-class Front of House service, for all Clients and people attending the Studio.
Management of the Front of House Reception team and Runners, including their rotas, ensuring adequate cover is always available. Arranging temporary cover as required.
Actively participating in recruitment for your team.
Conducting probation & annual reviews for your team, aligning their career development with opportunities across the Studio if possible.
Holiday management and approval for your team.
Working with Management and various external building services contractors (including Security), you ensure the Studio is always clean, safe and maintained to the highest possible standards.
Developing, refining and communicating processes relating to Front of House where necessary.
Management of stock and supplies for the whole studio (and any events), requesting payment approval when necessary.
Creating welcome packs for all new employees, replenishing stock when needed.
Welcoming new hires to the team on their first day, providing tours and supporting the process as needed.
Studio Administrative Support, including but not limited to:
arranging travel, booking off-site meetings, sending weekly/daily studio schedules and updates, meeting room booking and preparation, booking taxis and couriers.
Management of Petty Cash.
Purchasing studio equipment and technology as required.
Invoice approval, for your team and supplies.
Job Book management
Executive Support for Management team, as necessary.
Assisting with planning and coordinating social and client events.
Keeping track of events / holidays / days to celebrate in the studio and arranging necessary treats / decorations / supplies.
Core Skills:
Previous Head Receptionist and Team Management experience
Friendly, energetic and approachable
Shows initiative and adopts a pro-active approach
Reliable
Confident
Must be organised
Is consistently positive even under pressure
Self-starter with a hands-on approach
Proactively takes on the challenge of unfamiliar tasks
Actively participates in continual professional development
Acts with discretion, integrity and professionalism at all times
Positive outlook, seen as committed and enthusiastic
Manages and prioritises workload effectively and when necessary seeks help
Successfully handles multiple tasks
This award-winning agency offers a great working environment and works with some of the best clients worldwide.
Permanent
£35,000-£50,000 dependent on experience
