24 Telephone Service

 
 

Feed Entries

Jobs

Attributes Filters:
Positions
Total: 32 itemsDisplaying: 1 - 32 items
  • Global Specialist IT Recruitment Agency - Marketing Manager

    This specialist, fast-growing IT Recruitment Agency based in a very desirable location in London, is looking for a passionate and versatile, experienced Marketing Manager to join them.  This role will require you to build and maintain a strong and consistent brand through a wide range of online and offline marketing channels. To be successful in this role, you should have hands-on experience turning creative ideas into effective advertising and PR projects.  Duties for this role will include, but are not limited to:

    Develop strategies and tactics to get the word out about the company and drive qualified traffic to front door
    Deploy successful marketing campaigns and own their implementation from ideation to execution
    Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
    Produce valuable and engaging content for website and blog that attracts and converts target groups
    Build strategic relationships and partner with key industry players, agencies and vendors
    Prepare entries for award nominations and identify new opportunities
    Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely in conjunction with the Directors
    Oversee and approve marketing material, from Social Media adverts to hard copy brochures and case studies
    Measure and report on the performance of marketing campaigns, gain insight and assess against goals
    Assist the HR department developing employer brand

    This is an extremely involved role, in an Agency who are looking to grow exponentially over the next few months and will want someone who can select and competent team to grow with them.  No two days will be the same in this exciting position which will need someone with initiative and a calm, business-focused brain.  To be considered, get your CV across to us today!

    Permanent

    From £40,000-£60,000 dependent on experience

  • Leading International Ad Agency - Team Assistant/Account Executive

    One of the world’s leading Advertising Agencies is currently recruiting a Team Assistant/Account Executive to work on 2 of their most prestigious accounts.  This is initially being offered on a six month contract.

    Key responsibilities:

    • Extensive diary management for the 3 Business Directors
    • Arrange local and global travel for account teams
    • Help prepare for meetings: ensure rooms are booked and ready, pre‐reads, ensure presentations / CVs are printed out in advance, make sure all those expected, to attend do so and that the meeting starts on time
    • Maintain contact lists
    • Prepare and edit correspondence, communications, presentations and other documents
    • Provide support with expenses and timesheets
    • Raising and Processing Purchase Orders
    • Build a good working relationship with group office services
    • Maintains files, records, calendars and diaries
    • Dealing with Ad Hoc requests


    What they are looking for:

    Professional Skills

    • Good knowledge of Microsoft office suite – Microsoft Outlook skills are essential
    • Strong administrative and organisation skills
    • Excellent written and oral communication skills, and confidence in dealing with Senior Executives
    • Excellent attention to detail
    • Effective time management skills with an ability to multi-task and prioritise
    • Ability to build strong relationships with a variety of people at different levels
    • A keen interest in the Advertising industry

    Personal Skills

    • Positive ‘can do’ attitude, flexible and enthusiastic
    • Helpful, responsive and shows initiative
    • Takes pride in work and willing to go the extra mile
    • Resilient and reliable

  • Digital Media Agency - Hr Administrator/Junior HR Advisor

    One of the London’s coolest media and marketing agencies is looking for an experienced HR Administrator/ coordinator/ junior advisor to join this growing media venture. The role would suit an ambitious, enthusiastic and driven individual with an outgoing personality looking to progress their HR experience.

    Key Tasks and Responsibilities

    •             Maintaining up-to-date employee files
    •             Inputting, updating the HR system
    •             Monthly payroll collation
    •             Oversee employee on boarding and probation procedures
    •             Provide general HR admin support
    •             Administer Company benefits
    •             Manage employee participation in training courses
    •             Review existing HR Processes and offer suggestions for Improvement
    •             Responding to day to day employee enquiries in a quick, friendly and accurate manner
    •             Support on all recruitment needs and support for wider HR Projects

    Requirements

    •             Have excellent communication and verbal skills
    •             Excellent attention to detail
    •             Enthusiastic team player with strong customer service and problem solving skills
    •             Exemplary organisational and administration skills
    •             Someone with common sense and lots of initiative
    •             Ability to prioritise and multitask
    •             A flexible and adaptable approach to work
    •             Working knowledge of laws/ regulations relating to HR
    •             Excellent IT skills, proficient in Microsoft Word, Excel, PowerPoint/ experience of maintaining HR databases and reporting
    •             Preferably part CIPD qualified

    This agency offers some outstanding benefits and is based in truly stunning offices in East London

    Permanent

    Up to £26,000 dependent on experience

  • LEADING TV PRODUCTION CO – PA/OFFICE MANAGER

    Our client is a busy and successful independent TV production company. It’s a fun, friendly and hardworking environment and they are looking for someone with the same qualities to join the team.  This role is pivotal to the smooth running of day to day operations; not only will you support the senior team with their diary and meetings management and act as their first point of contact, but as Office Manager be the go-to person for facilities and first line IT support for the team.  This person will be an ambassador of the Company.

    Roles and Responsibilities:

    1. Personal Assistant to the Senior Leadership team

    Provide high quality administrative support to the MD, Creative Director and  Head of Production, specifically;

    - Manage complex and changeable diaries updating and notifying where relevant

    - Act as first point of contact for day to day queries for the senior team

    - Collate relevant advance meeting papers and/or briefing documents

    - Arrange national and international travel logistics and producing itineraries

    - Maintain efficient electronic and paper filing, archive systems and databases

    - Process expenses and invoices with the support of the Finance team

    - Coordinate departmental brainstorms and run-throughs when required

    - Organise tickets and travel logistics for industry events such as Edinburgh Festival & MIP TV

    2. Office Management

    Organise and supervise all the administrative activities that underpin the projects and productions that serve to ensure efficiency and operational effectiveness, specifically;

    - Manage and constantly seek to improve office routines and systems

    - Be the first line support for IT issues and work with the IT Consultant to provide solutions and ongoing systems support to the business, spotting and flagging issues where appropriate

    - Management of the Office Runners ensuring they are executing their roles efficiently and proactively, in particular the on-boarding of new starters with IT and facilities support

    - Work with the Head of Production  on delivering adequate seating and IT equipment in time to meet production schedule needs

    - Space planning and coordination of office moves to support wider business growth

    - Office equipment maintenance and procurement

    - Delivery of health and safety requirements including fire assessments, training and first aid

    PERSON SPECIFICATION:

    Essential:

    · At least 2 years having worked within a busy office environment as Office Assistant or PA with office management duties

    · Excellent administrative skills; well organised, able to prioritise effectively, must have the ability to handle multiple demands and last minute changes

    · Excellent Microsoft Office skills, especially Outlook, Word and PowerPoint

    · Effective communication skills; able to delegate and manage Runners

    · Excellent attention to detail and deadlines

    · Proven ability to handle confidential information and exercise discretion

    · Flexible, with a collaborative working approach

    · Strong interpersonal and literacy skills with the ability to interact well with people at all levels

    · High level of professionalism; resilient and calm at all times

    SALARY: £35,000 - £40,000 pa


  • AWARD-WINNING AVERTISING/DIGITAL AGENCY – RECEPTIONIST/OFFICE COORDINATOR

     

    The role

    One of London’s most exciting ad agencies is now recruiting a friendly and energetic Reception and Office Coordinator to join their office services team and ensure their reception and office is managed in an efficient, responsive and professional manner. You must have a cheerful disposition, a can-do attitude and be able to work well within a team!

    KEY AREAS OF RESPONSIBILITY

    ·         Managing switchboard and fielding calls

    ·         Overseeing front of house as a team and making sure reception is “client and visitor ready” at all times

    ·         Meeting and greeting all visitors and get to know our key clients

    ·         Co-ordinate meeting room bookings and catering requirements

    ·         Supports office services team and meeting room co-ordinator as and when required

    ·         Management of all equipment in reception area

    ·         Coordinate all outgoing and incoming couriers and postal deliveries

    ·         Updating the who’s who, phone list and ensure the reception instruction book is up to date at all times

    ·         Report any maintenance issues to the office services team

    They need someone who can manage their time effectively each day splitting time between front of house and rest of the workload.

    Some general office duties will include:

    Meeting Rooms and general office area: Work as a team with office services/IT/Pas to help set up or clear rooms where necessary and keep the meeting rooms tidy.

    POST: Delivery any post coming into the agency and help with outgoing franking.  Keep the reception area clear at all times.

    STATIONARY/SUPPLIES: Monitor stationery, dealing directly with suppliers and being responsible for signing off invoices.  The same goes for Taxi and Courier accounts.

    CULTURE: Be part of a good fun committee so you are fully involved with culture of agency, be proactive in helping with events, organised coffee mornings, event organisation

    Be aware how you can help out and suggest new ideas to make things more fun.

    Core Skills

    ·         Some previous Receptionist experience

    ·         Friendly, energetic and approachable

    ·         Shows initiative and adopts a pro-active approach

    ·         Reliable

    ·         Confident

    ·         Must be organised

    ·         Is consistently positive even under pressure

    ·         Self-starter with a hands-on approach

    ·         Proactively takes on the challenge of unfamiliar tasks

    ·         Actively participates in continual professional development

    ·         Acts with discretion, integrity and professionalism at all times

    ·         Positive outlook, seen as committed and enthusiastic

    ·         Manages and prioritises workload effectively and when necessary seeks help

    ·         Successfully handles multiple tasks

    This agency offers a great working environment and works with some of the best names world-wide.

    £23,000 pa

     

  • GLOBAL CREATIVE AD AGENCY – HR ADMINISTRATOR

    One of the world’s leading Creative Advertising Agencies is currently recruiting a HR Administrator.  They are currently looking for an experienced administrator who thrives in a busy, fast-paced environment.  Excellent attention to detail, ensuring no correspondence leaves the department with mistakes is essential along with the ability to priotise4 workload and juggle multiple tasks.

    The ideal HR Administrator will have excellent communication skills, both written and verbal and have an approachable, positive and friendly manner, where nothing is too much trouble.  You must be highly proficient in MS Office, including PowerPoint, Word and Excel.  You must enjoy working as part of a team but also be happy to work autonomously and able to use your initiative as necessary.

    You will be responsible for supporting the People team on all day to day administration tasks and prepare and send all contractual documentation to employees.  You will welcome new joiners on their first day and coordinate and manage their inductions.  You will also provide advice and guidance to employees on Company policies, processes and benefits.

    This is a really amazing opportunity to get thoroughly involved in all HR functions and work with some of the most inspiring people in the industry.

    SALARY: £26,000 pa

  • LEADING GLOBAL DESIGN AND INNOVATION COMPANY - Receptionist/PA to Design and Strategy Directors

    With decades of working with many of the world’s best-loved brands and innovative start-ups, the agency is on the hunt for a talented receptionist/PA who can help deliver on their mission to ‘makes things better’ by creating an environment within which our exceptional team and blue-chip clients can thrive.

    This hybrid role will place you right in the thick of things across our creative business. You will be in a position that sets the tone of our client relationships and helps our team to feel valued.

    You’ll be working with some of the world’s best design and strategy directors across various sectors from transportation and product experience to research and strategy. You’ll help them perform at the top of their game by managing their diaries and acting as a gate keeper to their schedules.

    PA Responsibilities

    · - Support directors day-to-day by acting as a gatekeeper to their time ensuring they have space to focus on important big picture issues.

    · - Work with directors to manage their diaries, monitoring and updating their schedules, booking meetings etc.

    · - Help fuel our commercial success by keeping directors’ timesheets and expenses up to date.

    Receptionist Responsibilities

    - You would work with the operations team to:

    · - Handle communications with warm professionalism from answering the phone and updating the telephone list to distributing and posting mail or arranging couriers.

    · - Plan events from managing meeting room schedules and preparing rooms for clients to arranging fun company nights outs that allow the team to bond.

    · - Ensure our office presentation is immaculate, and the environment supports our clients and team as they ‘shape the future’, by liaising with our cleaning company and organising and tidying the space ad hoc day-to-day as required. In addition, you will oversee the unlocking / locking up of the building.

    · - Keep our stationery in tip-top condition from organising stocks and supplies for our internal team so they always have their favourite marker pens at hand when inspiration comes, to keeping our business stationery such as compliment slips and business cards in good supply.

    · - Head up travel planning from hotels and planes to taxis and trains, ensuring the team and our clients are in the right place at the right time.

    · - Act as a super host managing catering and refreshment supplies with a creative approach to go beyond the obvious.

    - - Work within budgets ensuring cost-efficiency across all tasks.

    Key skills and requirements:

    A passionate, can-do attitude – always working hard to deliver best-in-class client hospitality.

    Adaptability and the ability to stay calm and positive at all times and bring good-humoured resilience to adversity.

    Great people and communication skills – a curiosity to get to know people and ensure they are having a good time, tailoring to each audience.

    An eye for beauty and the belief that design matters – sweating the small stuff and ensure that whatever task you undertake you do it with care, consideration and style.

    A commitment to making sure that everyone’s time in the building is memorable and enjoyable.

  • AWARD-WINNING CREATIVE AD AGENCY – HR ADMINISTRATOR

    One of the world’s most creative advertising agencies is currently recruiting a HR Administrator to join their team on a permanent basis.  The team provide HR services for six agencies within the group.  They work with many of the world’s biggest brands and creative iconic advertising on their behalf.

    Responsibilities will include:

    Employee Lifecycle

    • New starters: o Collecting references
    o Ensuring equipment is ready ahead of the first day and prepare new starter pack
    o Payroll system and holiday system administration
    o Completing right to work checks
    o Drafting and issuing contracts
    • Completing contract amendment letters and payroll updates
    • Processing leavers on the systems
    • Support with freelance paperwork, as required
    • Providing reference letters

    Benefits

    • Send out the benefits emails to the agency each week, and answer queries about appointments and re-scheduling as needed
    • Benefit administration including ‘Hobby funds’ and season ticket loans

    • Answer employee queries about benefits

    Payroll

    • Process starters, leavers and contract amends on the HR and payroll system each month
    • Other payroll administration as required

    Learning & Development

    • Coordinate external training courses
    • Maintain the log of L&D courses booked
    • Coordinate internal and external training courses, including managing attendance and catering

    Other

    • Process HR-related invoices and Purchase Orders
    • Support with the quarterly and annual data collation
    • Summarise and circulate the notes and actions from the fortnightly HR team meeting
    • Support with the annual immigration audit each January
    • Scheduling interviews and coordination of assessments
    • Employee metric reporting

    Key Skills and Experience Required

    • A demonstrable interest in HR, which may be evidenced through HR-related study or prior work experience
    • Confident in using information systems
    • A passion to build your career within HR
    • A desire to work within a dynamic, fast-paced environment
    • Have an excellent attention to detail and able to follow processes
    • Able to communicate clearly, professionally and promptly
    • Thrives under pressure and is comfortable with change
    • Able to act with discretion and uphold HR confidentiality

    This agency offers a number of great benefits such as subsidised food and drink, free breakfast and exercise classes, as well as regular access to a GP, Physiotherapist and Nutritionist.  They also hold the best parties in town!

    Permanent

    £20,000-£22,000

  • Award-Winning Post-Production House - HR/Recruitment Co-ordinator

    One of London’s hottest Post-Production Studio is now looking for a HR & Recruitment Coordinator to join their growing team.  Based in stunning offices in the heart of London, this is an amazing opportunity to join this very creative and inspiring group of people.

    RESPONSIBILITIES

    •    Acting as main point of contact for al HR related queries, such as general inquiries, form requests, policy interpretation and procedure clarification
    •    Monitoring and reporting on sickness and absence
    •    Adding and updating staff information on HR system
    •    Managing the approvals process for all holiday and TOIL requests
    •    Coordinating all Recruitment and Outreach activity
    •    Assisting with the on-boarding of new joiners
    •    Regular reporting to the management team on HR and Recruitment matters
    •    Managing all HR & Recruitment admin
    •    Supporting the implementation of HR system upgrades, process reviews, policies and procedure documentation as required
    •    Liaising with Payroll company as needed

    SKILLS AND EXPERIENCE

    •    Proven operational HR experience with a good working knowledge of HR practices and procedures
    •    Experience of undertaking HR administrative work, including data entry into HR systems and creating paperwork where attention to detail is essential
    •    Solid experience of a HR system with an ability to produce and analyse reports
    •    Methodical, accurate and organised with excellent attention to detail
    •    Ability to escalate issues proactively and in a timely manner
    •    Proven ability to multi task and prioritise a consistently changing workload
    •    Strong customer service ethos always putting the needs of the employee and manager first
    •    Willingness to learn, solution orientated and curious with an appetite to continually review and improve processes.
    •    An ability to be discreet and professional and maintain confidentiality of information
    •    Ability to cope in a fast, dynamic and ever evolving environment in a calm and professional manner

    QUALIFICAITONS/REQUIEMENTS

    •    Excellent computer skills including advanced level of knowledge of Microsoft Word, Excel, PowerPoint and Outlook
    •    Strong interpersonal skills
    •    Ability to analyse data and present to a non-specialist audience is desirable
    •    Good understanding of information and data processing
    •    Strong written and verbal communication skills

    Get in touch now to be considered for this varied and exciting position which will see you grow within this constantly-evolving and growing Agency.

    Permanent

    From £28,000-£34,000 dependent on experience

  • Advertising and Media Agency – PA/EA To 2 Directors

    One of the world's largest Advertising media agencies is looking for an experienced PA to support the Head of Trading and Head of Partnerships in all administrative aspects of their role, ensuring they are able to work as effectively and efficiently as possible.  Also to provide holiday cover/ support to the PA you will be working alongside.  You will have outstanding administrative and organisational skills and have a proven track record in managing multiple priorities.

    Key Tasks and Responsibilities

    •             Full diary and email management support.

    •             Travel booking; flights, accommodation, visas and creating travel itineraries

    •             Assist with preparation and production of credentials documents and presentations

    •             Process timesheets and expenses

    •             Creation of team meeting presentations and agendas

    •             Assistance with reports and project plans as required, and the distribution of the finished materials to relevant parties

    •             Arrange and coordinate meetings with suppliers, industry groups and internal clients

    •             Central point of contact, internally and externally for department queries

    •             Organising Global market visits for the team, as well as workshops both in house and out

    •             Sourcing of external event space, liaising with CFO for sign off and management or event from start to finish

    Requirements

    •             Have excellent communication skills in order to interact confidently and effectively with market and agency leaders and staff at all levels

    •             Excellent time management and productivity

    •             Enthusiastic team player who is happy to roll up their sleeves and get on with the job

    •             Exemplary organisational and administration skills

    •             Someone with common sense and lots of initiative

    •             Ability to prioritise and multitask

    •             A flexible and adaptable approach to work

    •             Resilient with a good sense of humour

    •             Excellent IT skills, proficient in Microsoft Word, Excel, PowerPoint

    •             Excellent attention to detail and ability to pre-empt needs e.g. sourcing venues/ apartments for Cannes

    •             Excellent written and verbal communication

    •             Experience working within a global network

    •             Tact and discretion, for dealing with confidential information

    This agency offers some outstanding benefits and is based in truly stunning offices in the heart of London.

    Permanent

    Up to £42,000 dependent on experience

  • Essential Advertising and Media Charity - Front of House Administrator

    We have an opportunity for a Front of House Administrator to work for a registered charity that supports the Advertising and Media industries.  This role will provide efficient and effective administrative support to the office as well as acting as Front of House.

    This is a varied role which will work with the FOH, Office Support, Executive & Executives and Events teams.  The role is being offered on a temp-to-perm basis.  Duties will include, but are not limited to:

    Welcoming and ensuring guests comply with Health & Safety regulations including providing drinks when necessary
    To work as part of the support team to ensure the reception area is managed at all times, performing tasks such as team cover and meeting room set-up
    Answering phone on reception, responding to general emails and enquiries
    Managing the telephone system
    Managing meeting room bookings
    Managing and ordering of stationery and office supplies
    Ordering of transport and couriers
    Regularly monitoring all office equipment such as printers, meeting room monitors, computers to ensure they are working proficiently
    Addressing any technical issues with service providers when necessary.
    Liaising with alarm company
    Issuing and management of building entry fobs
    Inputting of purchase invoices and staff expenses on accounting system
    Preparing and inputting all sales invoices on accounting system
    Ensure invoices filing is kept up-to-date
    Ad hoc support where required

    For a role such as this, within a unique working environment, you will ideally have the understanding of what it is to work within a creative environment.  You must also have the empathy and tolerance it takes to work within the charity space.  To be considered for this extremely rewarding temp-perm position, get your CV across today!

    Temp-to-perm

    Up to £26,000 dependent on experience

  • INTERNATIONAL PR AND COMMUNICATIONS AGENCY – PA TO 2 MDs

    One of the world's largest full-service global communications agencies is looking for an experienced PA to support 2 of our MDs in the Issues and Public Affairs and Technology and Innovation practices. There will also be some team assistant duties for each of the teams.
    This role is pivotal to the successful running of the practices. Your role will be focused on providing support for the Managing Directors and the broader practices. You will have outstanding administrative and organisational skills and have a proven track record in managing multiple priorities.

    Key Tasks and Responsibilities

    •             Full diary and email management support for the Managing Directors
    •             Assist with the organization and management of the Practices
    •             Assist with preparation and production of credentials documents and presentations
    •             Arrange flights and all travel logistics
    •             Process timesheets and expenses
    •             Creation of team meeting presentations and agendas
    •             Take notes and actions from weekly senior management meetings
    •             Help to organise team away days
    •             Keeping seating charts and line manager information up to date
    •             Co-ordinate client mailing lists and other ad hoc mailing lists
    •             Working with the team of directors on new and ongoing projects
    •             Assisting with big pitch moments for the team
    •             Assisting with setting up new starters to each team
    •             Maintaining holiday requests
    •             Keeping induction pack up to date
    •             Arranging birthday celebrations for each member of the team
    •             Ad hoc - support teams in the planning and logistics of events (travel arrangements, preparing documents, creating itineraries, ordering resources, sourcing information etc)

    Requirements

    •             Experience working within a busy office environment in a similar role
    •             Excellent time management and productivity
    •             Enthusiastic team player who is happy to roll up their sleeves and get on with the job
    •             Exemplary organisational and administration skills
    •             Someone with common sense and lots of initiative
    •             Ability to prioritise and multitask
    •             A flexible and adaptable approach to work
    •             Resilient with a good sense of humour
    •             Good communicator who is comfortable dealing with people at all levels of the organisation
    •             Excellent IT skills, proficient in Microsoft Word, Excel, PowerPoint, Adobe Acrobat
    •             Excellent attention to detail
    •             Excellent written and verbal communication
    •             Experience working within a global network
    •             Tact and discretion, for dealing with confidential information

    This agency offers some outstanding benefits and is based in truly stunning offices in the heart of London.

  • LEADING INTERNATIONAL CREATIVE AD NETWORK – CONCIERGE

    One of the world’s leading and most creative advertising networks is looking for a concierge to join their dynamic front of house.  Based in beautiful new offices in the London, this really is a most desirable group to become part of and offers an amazing working environment.

    Job Outline:

    To serve as a coordination point between the internal operations of the agency and the external world of their clients, remembering that the Receptionist is the first front line person.

    To answer all Switchboard calls in a timely and professional manner, following the general standards and procedures.

    To provide professional support to the Operations, ensuring that company standards are maintained and that client expectations are met within the agreed objectives for the location.

    Reception Duties:

    The main day-to-day job duties include, but are not limited to the following:

    Meet and greet clients and visitors (including offering drinks and making them feel welcome) and to inform relevant parties of their arrival.
    Register all arriving clients following security policies and procedures.
    Keep a track of your guests, know who they are waiting for and which meeting room is booked for them.
    Up-keep the general reception area.
    Have full knowledge of the Room Booking System
    Ensure meeting rooms are tidy, stationary stocked and correctly set up for upcoming meetings.
    Maintain a comprehensive and accurate working record of room bookings.
    Take bookings for meeting refreshments, breakfasts and lunches.
    Check next day’s bookings & make amendments as necessary.
    Serve as an information source for clients.
    To report any faults in meeting rooms and Reception areas.

    Office Duties:

    The main day-to-day job duties include, but are not limited to the following:

    Office service admin (Outlook photos, staff movements, update telephone lists).
    Ad hoc administration support.
    Service helpdesk (log faults, repairs, liaise with IT support when required).

    Hospitality Duties:

    The main day-to-day job duties include, but are not limited to the following:

    Working with the Catering Department to ensure Hospitality services are delivered correctly to all meeting rooms (including clearing of rooms where necessary).
    To provide an excellent standard of client service.

    Essential skills:

    5* Reception skills
    Well Presented and immaculately groomed at all times.
    Polite, tactful and diplomatic
    Energy, Confidence and enthusiasm
    Ability to work under pressure
    Able to communicate in a calm professional style
    Excellent telephone manner and interpersonal communication
    Customer and Client focused
    Able to pre-empt a situation
    Reliable, Flexible and adaptable

    Benefits:

    Scope for Development & further career development
    Learning and Training Opportunities

    To be considered, get in touch ASAP and don't miss out on this fantastic opportunity.

    Temp-perm

    Up to £25,000 dependent on experience

  • LEADING ADVERTISING/DIGITAL AGENCY – EA TO CEO/COO/HEAD OF ASSISTANTS

    Our client is a full service advertising agency but with digital capabilities and innovation at its core. Their mission is simply to be recognised as the world's best company at creating meaningful connections using creativity, technology and innovation.

    The role:-

    To support the CEO & COO in any way possible to help make their daily work life run smoothly and stress free, including all administration and any task assistance they require of you.

    Main responsibilities:-

    Extensive calendar and schedule management for each executive

    All travel bookings, complex international itineraries and visas including, but not limited to China, India, USA and Australia
    Monitoring and filing each inbox, including responding on the execs’ behalf
    Organising client meetings and entertainment including dinners and awards ceremonies
    Providing a first class service for every client and all external visitors
    Prioritising both your own and the executives work and deadlines when under pressure
    Being the first point of contact for all clients and all agency staff for any enquiry
    Assisting with agenda planning and presentation preparation including company meetings
    Managing the execs’ time, being the ‘gate-keeper’ when necessary
    Advising on management decisions relating to both business strategy and agency personnel
    Private assistant duties including but not limited to, making appointments, liaising with the exec’s family and helping with personal admin
    Pastoral care and management of a team of 5 assistants, regularly checking in with them, managing their capacity, pay reviews and appraisals
    Attending meetings with the execs, minute taking, noting actions and following up with individuals
    Managing and submitting all expenses, reconciling all costs and managing invoice payments
    Managing and submitting all timesheets
    Organising staff events, including all planning and budget management
    Ensuring all internal and external meetings run smoothly and are well organised & prepared for
    Strategizing all company desk moves and arranging logistics
    Assisting the HR department in people and systems administration

    Ideal experience:-

    Previous experience as a EA and of managing more than one team member
    Experience in a fast pace busy environment

    Character:-

    Confidence and gravitas
    Highly energetic and positive
    Bold, brave, someone who is not afraid to give their opinion or contradict
    Trustworthy and able to deal with confidential matters
    Proactive, reactive and able to pre-empt things before others
    A good sense of humour
    Accountable and responsible
    Willing to learn and eager to improve

    Permanent

    Up to £45,000 dependent on experience

  • World-Famous Creative Media Agency - PA on huge Account

    We are looking for an experienced and unflappable PA/EA to join one of our most cutting-edge and forward-thinking Advertising Agency to work specifically on one, major Account.  Working in this creative hub, the role is a highly collaborative one which will see you become a key component of the Agency and work alongside key decision-makers on crucial decisions.  Duties for this PA role will include, but are by no means limited to:


    •    Smooth and efficient management of complex diaries
    •    Forward plan and flag meeting clashes well ahead of schedule.
    •    Acting as the ‘face’ and first point of contact
    •    Liaise and build high standard relationships with colleagues, clients and their PAs
    •    Responding to email requests promptly
    •    Organising travel arrangements for the wider team and clients.  This includes flight/train/hotel/taxi bookings and assisting on visa applications where necessary
    •    Booking meetings rooms/catering
    •    Organising regular calls/video conferencing and ensuring technology is tested and works
    •    Office management duties including ordering stationery and office supplies
    •    Submitting and organisation of timesheets, expenses and holiday requests
    •    Dealing with ad hoc requests efficiently on a daily basis and providing cover for PA team
    •    Organising Award entries on behalf of the team, ensuring that all teams are working to the tight deadlines and submitting entries in a timely manner
    •    Organising social events across the year
    •    Organising admin around new joiners and booking welcomes and inductions in for them

    This busy and diverse role will see you completing many more tasks than those listed above, and no two days will be the same.  Working on this prestigious Account, with a great team around you, will require someone with excellent computer and communication skills!  To be considered, get your CV across ASAP and don’t miss out!

    Permanent

    Up to £35,000 dependent on experience

  • Award-Winning Creative Ad Agency - Front of House Manager

    Our client is an award-winning advertising agency who pride themselves on their creativity.

    They are looking for an experienced Receptionist to join them.  This is a great opportunity for someone who thrives working in a creative and busy environment.

    You will be responsible for providing a professional, friendly, welcoming and efficient service to all staff and visitors, acting as the first point of contact. Reporting to the Front of House Manager you will be acting as an ambassador for the company.

    Vital for the success of this role is a warm, confident manner, with a genuine passion for client service. They are looking for someone with superior organisation skills as their reception will be a busy central hub for the whole company.

    This is a career reception role, please only apply if you have a genuine interest in a long-term career in a front of house role.

    Key responsibilities:

    • To be the first point of call for all guests and visitors, greeting all guests in a professional, welcoming and engaging manner
    • Ensure an excellent first impression is created of the agency, by phone or face to face
    • Manage a small front of house team, ensuring a consistent high standard of service, leading by example
    • To have a thorough understanding and knowledge of the history of the agency and their projects and clients so that every person is managed in a personalised way
    • Providing world class customer service to internal and external clients, showing initiative at every opportunity
    • Ensure the reception area is presentable at all times
    • Other ad-hoc duties as requested from time to time


    Key skills and requirements:

    • Prior experience in a client facing role; as a receptionist, clients service manager, hospitality or concierge
    • Have a “can do” attitude as well as being engaging and vivacious
    • Well presented to a professional standard
    • Be able to build strong relationships through excellent interpersonal skills
    • Have a flexible approach whilst being reliable and adaptable
    • Be self-motivated, positive and demonstrate a proactive approach
    • Have excellent organizational skills
    • Good IT skills
    • Ability to prioritise workload and multitask


    To be considered to work at this fantastic Agency, get your CV across to us now!

    Permanent

    Negotiable salary - up to £35,000 dependent on experience

  • Executive Assistant to EVP, HR and VP, Compensation & Benefits

    JOB SUMMARY

    A dynamic HR team in an exciting international entertainment company is looking for an PA/Team Assistant. This role demands strong administrative skills and a high degree of professionalism, accuracy and adaptability. Sensitivity, experience in HR and working for International Senior Management is advantageous but not essential.

    KEY RESPONSIBILITIES

    • Extensive diary management across several time zones, organising meetings locally and internationally (availability, room booking, equipment and guest collection, refreshments)

    • Preparing agendas, document packs for meetings

    • Organising all business travel and itineraries

    • Draft presentations, research, expenses, general communications and correspondence

    • Screening all calls, taking messages, arranging conference and video calls

    • Prepare letters/salary reviews/bonuses/payroll, etc. including all copying and filing

    • Updating Org Chart on a monthly basis

    ROLE-SPECIFIC SKILLS/ATTRIBUTES

    • Proven experience at a senior PA level

    • Confidentiality & trust; will manage complex and highly confidential information

    • Personable; Interest in People & HR, diplomacy, sensitivity

    • Excellent administration and organisation skills

    • Outstanding communication skills, approachable manner, able to deal with colleagues at all levels.

    • Able to prioritise, cope efficiently and calmly with a heavy workload

    • Computer literate – excellent knowledge of Microsoft Office essential, PowerPoint

    • Pro-active nature with a positive, ‘can do’ attitude and a dedication to providing a first class support service

    This is an amazing company to become part of where you will be working with people who are passionate about the business.

    Salary: £40,000 - £45,000

  • Award-Winning Creative Advertising and Communications Agency – PA on Global Account

    This is a really exciting new role working at this incredibly creative Advertising Agency who need a new PA to work with some of their top Directors on one of their biggest Accounts - one of the biggest in the industry.  Working with a really collaborative team, this is a very busy role that would be ideal for an organised and efficient PA who likes to get involved in many facets of the business.

    Duties will include:

    Complex diary management
    Keeping their diary as up to date as possible, including responding to last minute changes in a calm and efficient manner
    Meeting coordination and pre-empting meeting requirements
    Coordinating UK & international travel arrangements as and when required
    Arranging accommodation and transport bookings, in a proactive way where needed
    Producing complete travel itineraries
    Obtaining letters of invitations from offices and employer support letters from HR as and when required for visas
    Full secretarial support and responsibility for ensuring that all emails and other correspondence are dealt with
    Proof reading documents/correspondence as required
    Composing and preparing information that is often highly confidential
    Drafting and responding to emails on behalf of the Executives with little or no input from them
    Complete expense claims and timesheets for the Executives and take a proactive role in overseeing budgets
    Assist with various projects and Agency & client events

    This is a very exciting opportunity so don’t hesitate in sending your CV over!  Ideally you will have gained experience within a media/agency environment so you can hit the ground running and understand the nuances of a position such as this - and the tight deadlines - as well excellent MS Office skills!

    Up to £30,000 dependent on experience

    Permanent

  • World-Leading Media Network - Talent Acquisition Manager

    Our client, the world's leading Media Network, is looking for a Talent Acquisition Manager to join their successful London team.  Working alongside a well-established and hard-working Talent team who are charged with discovering and attracting the best people for the Network will see you challenging mediocrity and upholding the values of the company to ensure that the best talent comes through the door and is retained.

    In a constantly-evolving role, duties will include, but are by no means limited to:

    Manage the Recruitment process on all vacancies, focusing on saving money
    Ensure all positions are shared in the correct channels - Social Media, job boards, ATS, Vacancy list
    Lead briefings and ensure Hiring Managers are kept in the loop
    Build relationships with internal stakeholders
    Set Recruitment strategies for each new designated brief
    Work on PSL to ensure Agencies are briefed correctly as and when required
    Escalate and discuss challenging briefs to Head of Talent so they can be consistently delivered upon
    Source candidates directly to add to existing candidate database
    Headhunt from competitors
    Ensure Social Media consultant has all relevant information to ensure candidates come through those channels
    Follow KPIs in line with the department goals
    Attend and contribute to team meetings
    Ad hoc support for rest of the team as required

    This exciting and extremely busy role, which will see you performing many more duties than those laid out above, will see you working in one of the best Talent teams in London where you will grow and have a real opinion within the group.  Excellent communication skills are absolutely essential - as well as the ability to remain professional and handle sensitive information with discretion and candour.  To be considered for this great role, get your CV across now!

    Permament

    Up to £35,000 dependent on experience

  • Award-Winning Independent Media Agency - Social Media Executives

    This award-winning and very successful Media Agency are experiencing rapid growth, especially within their Social Media department and want a talented and driven Social Media Exec to join their thriving team.  Working with several exciting and interesting clients, this role will see you working with both clients and colleague to manage an optimise campaigns across various Social Media channels.

    This is an extremely diverse and interesting role which will see you, amongst other duties:

    Assist Social Media Manager with the creation of a wide range of social & web-based content to attract new business and customers
    Implement social and content marketing strategies for various brands.
    Ensuring the best performance targets across organic social
    Deliver regular reports & analysis to clients & internal stakeholders
    Show campaign results & highlight key trends
    Educate both clients & colleagues by organising & attending regular meetings
    Liaise with agencies to acquire assets & deliver recommendations where appropriate
    Consider innovative ways to boost campaign performance.
    Create post-campaign analysis for account managers & directors.
    Ad hoc projects as required

    To be considered for this role, you must have a natural and demonstrable understanding of all Social channels, with outstanding computer and communication skills.  You must be a creative thinker who is not afraid to express their flair for writing and content creation.  In addition to this, a can do attitude with a willingness to learn and improve is also essential.

    To be considered, get your CV across now!!

    Permanent

    Up to £25,000 dependent on experience

  • Cutting-Edge Global Communications Giant - People and Talent Partner

    This constantly growing and already world-famous Creative Communications Network, who are renowned for their cutting-edge approach, are looking for an experienced and versatile People and Talent Partner to join their London office.  A diverse role, which will see you focus on many different parts of the business, this role will entail elements of Talent Attraction & Engagement, Partnership, Talent Engagement and Development, Employee Relations, Team Management and Coaching and Project work.

    Working with this reputed Agency Network, you will be charged with upholding the company values, while attempting to attract the best possible Talent from a number of fields, for a number of positions.  This team is always looking to improve and provide a platinum level on-boarding experience.

    Knowledge of working within a Talent attraction environment, knowledge of the Communications and Creative industries, and a willingness to learn are absolutely essential for this role - as well as an attitude which sees you focused and committed to bringing out the best in talent - is essential for this role.  You will be a vital partner to the business and, as well as having your own client groups, will have the opportunity to get involved with wider initiatives across the wider Talent and People team.

    You must be an excellent communicator to people at all levels, as well as have a very strong network, within the applicable fields for this role.  You will be encouraged to share fresh ideas and interesting initiatives with the very collaborative team.

    To be considered, get your CV across to us ASAP and don't miss out!!

    Permanent

    Up to £40,000 dependent on experience

  • Award-Winning Global Media Agency - EA to Global CEO

    This world-famous Media Agency, who are the flagship Media Agency for one of the world's most successful Media Networks, is looking for an EA to support their Global CEO.

    This role is multi-faceted, but duties will include, but are by means limited to:
    • Complex diary management and extensive travel arrangements; global travel and hotel bookings, including comprehensive itinerary creation

    • Meeting co-ordination including room bookings, catering requirements, equipment and booking of external venues where required

    • Workflow management including email and correspondence prioritisation - deadlines, reports, reminders, some monitoring, responding to appropriate individuals of emails

    • Develop and maintain communication externally with clients / suppliers and stakeholders

    • Build strong working relationships with counterparts across the network

    • Gatekeeper - first point of contact, filter calls, concise message taking when required, resolution of problems, providing information

    • Organising and arranging logistics for conferences and forums. Attending events to ensure smooth running onsite

    • Compilation of expenses on a monthly basis

    • Preparation of PowerPoint presentations / Word and Excel documents

    • Provision of support to other PAs / EAs where necessary including when on annual leave

    In this role, which is essential for the success of the business, success will be measured by:

    • Internal and external feedback

    • Perception from line managers

    • Timely and successful delivery of projects

    • Ability to co-ordinate complicated meetings and associated travel plans

    • Ability to ‘plan forward’

    • Inside knowledge of the network

    • Effective communication

    • Minimal errors

    They are looking for someone who displays/is:

    • Strong communication skills

    • Proactive

    • Positive tone and manner

    • Discrete and confidential at all times

    • Professional attitude

    • Calm under pressure

    • Approachable

    • Enthusiastic and outgoing

    • Flexible and adaptable

    • Confident

    • Resourceful

    • Helpful and collaborative in providing assistance wherever needed

    • A good team player

    To be considered for this fantastic role, get your CV across now and this will be a very popular role!!

  • EA to MD of Global Marketing and Advertising Agency

    ABOUT
    Our client is a global advertising and marketing agency based in London. They offer integrated marketing solutions with a focus on measurable results. They’re an award-winning integrated creative network that makes brands matter, specializing in creating experiences, design and communications.

    ROLE
    The agency are looking for a senior-level Executive Assistant to provide dedicated and bespoke support to the Worldwide MD, ensuring every detail is taken care of so that MDs may focus 100% of their time on their role. This is a critical role in ensuring the smooth and efficient running of the UK office. The Executive Assistant will deliver an exceptionally well-polished and professional service, intelligently foreseeing all needs and seamlessly adapting the delivery of EA support to meet the varying demands of a Worldwide MD. The scope of the principals role means that her EA will regularly be required to communicate effectively in person, on email and by telephone with stakeholders from different high level organisations across the world.

    RESPONSIBILITIES
    You will provide senior-level EA support.

    This role encompasses supporting your principal in all aspects of her life, the majority of which will be work-based but there will be personal matters which you will attend to.

    Manage and filter email access and be the first-line point of contact for anyone wanting to contact her in person or by telephone.
    Proactive, intuitive and exceptional diary management across multiple time zones.
    Plan, arrange and coordinate meetings on behalf of principals, managing the administration, expenses, time sheets and holiday records.
    Booking meeting rooms and venues (ordering catering or equipment as applicable)
    Organise extensive, multiple travel itineraries, transport to and from external meetings and couriers to carry important or urgent correspondence and parcels.

    Communication & Relationships

    Daily interaction in person with top-level management and senior clients as well as their PA/EAs.
    Daily interaction and communication with the team, becoming an integral member of the team.
    This role requires an efficient, proactive, customer-focused approach with an importance on building strong working relationships with other departments.

    The ideal candidate would quickly build rapport and instil confidence in their everyday activities.

    SKILLSET

    Experience of working in an Advertising Agency or with an events/project management background.
    Exceptionally strong PA/EA experience demonstrated by at least 7 years working as a dedicated PA to a member of top level management. C Suite level.
    Highly resilient with a demonstrably strong work ethic, willingness to be adaptable and undertake a broad variety of tasks, ability to be flexible in working additional or unusual hours as and when required.
    Demonstrable commitment to delivering PA support in line with MD’s expectations of Urgency and Accuracy.
    Willingness to be adaptable and undertake a broad variety of tasks, ability to be flexible in working on different global time zones when required.
    Technologically confident, with skills in working with different packages and media options (experience with Key Note and Power point).

    Permanent

    £40,000-£50,000 dependent on experience

  • Industry-Leading Communications Agency - PA to COO and MD

    We have a really lovely opportunity to join this top ad agency as PA to their Chief Operating Office & Managing Director.  This is one of the largest marketing communications companies in the world and offers a comprehensive range of marketing services including advertising, PR, Branding and Identity and Digital.

    They are looking for a dedicated PA to support their COO and MD delivering a speedy, pro-active and reliable service whilst developing a reputation for efficiency and total reliability.  You will also act as a central point of contact PA for them and assist the wider team with ad hoc admin duties.

    Key responsibilities include:-

    Extensive diary management

    Initiating catch ups

    Arranging travel & Accommodation

    Managing expenses and time sheets

    Setting up purchase orders

    Arranging and helping co-ordinate events and conferences

    Creating PowerPoint presentations

    Preparing information for meetings

    Arranging couriers and taxis

    Covering other PAs as and when required

    The ideal PA will have ideally 4 years PA experience and be able to communicate effectively and have good interpersonal skills.  You must have a good sense of humour and a talent for building good working relationships.  The ability to keep calm under pressure and a helpful and proactive approach to work at all times is desired.

    This is an amazing agency to be part of and they really look after their people and reward them generously.  To find out more, please get in touch.

    Permanent

    Up to £35,000 dependent on experience

  • Multi-Award Winning TV Media Company - PA

    One of the UK's biggest and most successful TV Networks is looking for a PA - initially based within the Legal Team - to join their London office.  Working in a very collaborative environment, where PA/EAs hot desk in order to understand the company and integrate themselves within different parts of the business, this role will initially provide support to the General Counsel and Senior Team within the company.

    This is a really diverse and challenging role, in which no two days will be the same.  Duties will include, but are not limited to:

    •    Provides first class PA support to the General Counsel and senior team when necessary
    •    Has complete management over diaries to ensure timely delivery of key priorities and strategic initiatives
    •    Is the focal point of contact and liaison for management
    •    Organise all meetings both internally and externally; including calendar management, ensuring key attendees are present
    •    Prepare necessary documentation and presentations
    •    Manage team room bookings, allowing preparation time when required
    •    Arrange venue hire and travel where necessary, including overseas travel, for team members and external visitors
    •    Manages all incoming correspondence for the legal department
    •    To harness team spirit, including the organisation of team events and activities.
    •    Communicates and collaborates effectively and deal tactfully and confidentially with people at all levels
    •    Organisation and approval of holiday requests, recording sickness and ensuring appropriate cover is arranged
    •    Demonstrates an awareness of the business sensitivities and reflect this in their approaches to problems and issues that arise
    •    Raises Purchase Orders in accordance with financial guidelines
    •    Maintains a professional level of support, a willingness to assist and promotes and displays trust with colleagues
    •    Providing PA cover to other teams as and when necessary.
    •    To take a savvy approach to budgets and resources

    This is such a progressive and forward-thinking company to work for - which will really value your opinions and let you bring new ideas to the table.  To be considered, please get your CV across to us now as they would like someone to start ASAP and hit the ground running.

    Permanent

    Up to £30,000 dependent on experience

  • Expert PR and Branding Agency - Office Manager/PA

    This leading London-based PR and Branding Agency, who have an incredible blue chip client base is looking for a PA/Office Manager to join their burgeoning team.  A split role which will see you both supporting Senior Executives and facilitating the smooth running of the extremely modern Central London offices.  Duties for this position will include, but are very much not limited to:

    •    Stock and set-up for the weekly company meeting every Friday
    •    Organise bi-weekly massages for staff
    •    Act as fire marshal and first aider
    •    Work with a team to organise the annual Summer party for staff
    •    Help organise the annual Christmas party for staff, gather client gift lists and order and update Christmas card address spreadsheet
    •    Manage the annual awards
    •    Liaise and be first point of contact with the facilities, IT, reception, catering and cleaning teams
    •    Ensure that the office is generally kept tidy
    •    Maintain a client switchboard list for reception
    •    Ensure administrative support is provided to the management team and accounts teams as required
    •    Be the first point of contact for suppliers and deal with any issues that may arise whilst maintaining regular contact to ensure value for money and service is provided
    •    Book in meetings for board members, including making reservations
    •    Arrange taxis for staff board members when needed
    •    Couriers are efficiently booked and managed to ensure that all deliveries arrive at their destinations on time
    •    Book travel and accommodation when required
    •    Ad hoc Team and Board PA support

    Working within a wider Network for two specific Agencies, this essential role will see you become a vital cog in the office and see various Agencies rely on your expertise.  This team offers exceptional benefits and really value the opinions of their staff and welcome new ideas.  You must be an exceptional communicator and have an ability to speak to people at all levels as you may be involved with client presentations etc.  To be considered, get your CV across to us ASAP.  This will initially be a six month contract with a view to going permanent if all goes well!

    Permanent

    Up to £27,000 dependent on experience - initial six month contract

  • Essential Advertising and Media Charity - Services Executive

    We have an opportunity for a permanent Services Executive to work for a registered charity that supports the Advertising and Media industries.  This role will provide efficient and effective administrative support to the Services and Talent Team.

    This is a varied role which will work with the Events, Support, Communications & Partnerships Executives and Office Management teams.  Duties will include, but are not limited to:

    Provide day-to-day administrative support to the Support Team
    Establish and maintain trusting relationships with beneficiaries through regular contact
    Prepare and process cases for consideration as part of the grant application process
    Manage the beneficiaries’ annual assessment system and prepare and process review cases for consideration
    Keep up to date on welfare reform
    Maintain relationships with a variety of stakeholders including other charities
    Database management:
    Work with the Services Support Manager to administer awards
    Have an awareness of UK advertising industry news
    Provide general office support
    Ad-hoc administrative support to the Directors
    Ensure full utilisation of the HR system as required
    Responsible for organising training sessions in terms of attendance, reminders, re-bookings, room bookings etc.
    Liaise with other companies to organise training in-house ensuring all training materials are delivered to them on time
    Liaise with delegates ensuring they receive the correct information including locations, timings and reminders.
    Ad hoc support where required

    For a role such as this, within a unique working environment, you will ideally have the understanding of what it is to work within a creative environment.  You must also have the empathy and tolerance it takes to work within the charity space.  To be considered for this extremely rewarding position, get your CV across today!

    Temp-perm

    Up to £26,000 dependent on experience

  • Legendary Creative Ad Agency - Receptionist

    One of the world’s leading and most creative advertising agencies is looking for a receptionist to join their dynamic front of house.  Based in beautiful offices in the heart of London, this really is a most desirable agency to become part of and offers an amazing working environment.

    Job Outline:

    To serve as a coordination point between the internal operations of the agency and the external world of their clients, remembering that the Receptionist is the first front line person.

    To answer all Switchboard calls in a timely and professional manner, following the general standards and procedures.

    To provide professional support to the Operations, ensuring that company standards are maintained and that client expectations are met within the agreed objectives for the location.

    Reception Duties:

    The main day-to-day job duties include, but are not limited to the following:

    • Answer the telephone (main switchboard and reception) in a polite, friendly and professional manner at all times to agreed standard.
    • Meet and greet clients and visitors (including offering drinks and making them feel welcome) and to inform relevant parties of their arrival.
    • Register all arriving clients following security policies and procedures.
    • Keep a track of your guests, know who they are waiting for and which meeting room is booked for them.
    • Up-keep the general reception area.
    • Have full knowledge of the Room Booking System
    • Ensure meeting rooms are tidy, stationary stocked and correctly set up for upcoming meetings.
    • Maintain a comprehensive and accurate working record of room bookings.
    • Take bookings for meeting refreshments, breakfasts and lunches.
    • Check next day’s bookings & make amendments as necessary.
    • Serve as an information source for clients.
    • To report any faults in meeting rooms and Reception areas.

    Office Duties:

    The main day-to-day job duties include, but are not limited to the following:

    • Office service admin (Outlook photos, staff movements, update telephone lists).
    • Ad hoc administration support.
    • Service helpdesk (log faults, repairs, liaise with IT support when required).

    Hospitality Duties:

    The main day-to-day job duties include, but are not limited to the following:

    • Working with the Catering Department to ensure Hospitality services are delivered correctly to all meeting rooms (including clearing of rooms where necessary).
    • To provide an excellent standard of client service.

    Essential skills:

    • 5* Reception skills
    • Well Presented and immaculately groomed at all times.
    • Polite, tactful and diplomatic
    • Energy, Confidence and enthusiasm
    • Ability to work under pressure
    • Able to communicate in a calm professional style
    • Excellent telephone manner and interpersonal communication
    • Customer and Client focused
    • Able to pre-empt a situation
    • Reliable, Flexible and adaptable

    Benefits:

    • Scope for Development & cross training at other sites
    • Learning and Training Opportunities

    To be considered, get in touch ASAP and don't miss out on this fantastic opportunity.

  • Unique Creative Innovation and Brand Agency - Senior Receptionist

    Our client is a fast-paced and one-of-kind Agency who focus on a unique blend of trend forecasting, consumer insight, brand strategy and innovation.  A leader in their field and constantly looking to grow and inspire, they are now looking for a Senior Receptionist to join their front of house team.  In a role where no two days will be the same, this is a more quirky Front of House position that most others in London.  You will be charged with driving forward the culture of the business and improving this element even further so that each day coming to work will be different and compelling.

    Duties for this essential position for the business will include:

    Answer and forward incoming calls that come into the switchboard
    Greet visitors and notify relevant members of staff that their visitors have arrived
    Ensure the reception area is tidy and efficient, including the communal areas
    Manage the calendar for meeting spaces, booking rooms for meetings and keeping
    them tidy and well-presented
    Organise staff events - including the Christmas party and sports days
    Hospitality assistance for events and entertaining (sometimes out of hours)
    Manage and help qualify external third party venue hire enquiries
    Making the environment a most welcoming and helpful place for the rest of the team
    Arrange and log taxis and other ad hoc travel
    Order stationery and general supplies for the company
    Ensure all communal supplies are fully stocked – tea, coffee, towels, crockery
    Organise the laundry service
    Manage ad-hoc requests from Directors

    In this pivotal role you must be willing to go the extra mile and work alongside other members of the team to ensure that all needs are met and exceeded.  They really do have a unique working culture at this Agency and really value talent!  To be considered, get your CV across to us today and don't miss out on the opportunity of a lifetime!

    Permanent

    From £21-£25k dependent on experience

  • World-Leading Media Agency - PA/Team Assistant

    Working for a leading Media Agency as a PA to 2 Managing Partners, you will also be the Team Administrator to their teams.  This is a lovely agency based in the heart of London who really look after their people and encourage their professional and personal development.

    Key Responsibilities:

    Give high level support to the Team Lead
    Pro-active/Extensive diary management
    Liaise with Clients on behalf of Partners
    Co-ordination of complex travel, adhering to both the mindshare/client travel approval process
    Visa applications and passport renewal
    Arranging internal and external meetings/room bookings and in-house catering
    Setting up conference calls over various time zones
    Booking visitors on system/greeting guests
    Ad Hoc inbox management
    Maintaining contact databases
    Document editing/creation
    Sourcing external venues
    Processing expenses and timesheets
    Taxi bookings

    Key team assistant responsibilities:

    Managing New starter/Leaver process
    Worldwide travel booking, adhering to both the mindshare/client travel approval process
    Visa applications and passport renewal
    Tracking sick days and overseas visitors for team members
    Ad hoc PA duties (binding, printing etc)
    Liaising and working with IT/Facilities/Reception/Hospitality teams

    Required Skills:

    Previous experience working as a PA in a fast-paced environment essential
    Experience booking complex international travel
    Strong attention to detail, accuracy and consistency
    Confidentiality, tact and discretion
    Confident dealing with people at all levels
    Able to exercise good judgement
    Remains calm and deliberate under conditions of pressure
    Highly organised and thrives working in a busy environment
    A quick learner who enjoys overcoming challenges
    Great communicate skills, both oral and written
    Proficient in Microsoft Office: Outlook/Word/PowerPoint/Excel
    Strong team player, with collaborative working style

    Send your CV over immediately to be considered!

    Permanent

    From £29,000-£34,000 dependent on experience

  • Media/Creative Temp Roles

    If you are looking for flexible temporary work, build up your experience or to keep busy while you look for the perfect permanent job, we can help at Pulse!

    We are always looking for immediately available candidates for our creative media and fashion clients. All levels of admin/support roles are on offer:

    • Runners/Receptionists
    • Team Assistants
    • PA/EAs
    • Office Managers
    • HR (all levels)


    Competitive hourly rates dependent on the level of each role - and in the best companies in London!

    Get your CV over to us asap and see what we’re working on now to admin@pulseltd.co.uk

    TEMP TEMP TEMP TEMP TEMP TEMP TEMP TEMP TEMP

  • Temporary/Contract Roles - Reception, Team Admin, PA, EA - within the creative Media Industry

    If you're immediately available and looking for temporary or contract roles within some of London's leading media companies, (advertising, marketing, PR, TV, film, post production, fashion) don't hesitate to get in touch!

    I am recruiting for roles at all levels, from runners & receptionists, team assistants, PAs and EAs - hourly rate depending on the role.

    Temporary

    Hourly rate is equivalent at all levels.

    Send your CVs to admin@pulseltd.co.uk

Join Pulse

Register

We exclusively represent many of London’s leading creative and media companies. If you would like to register as a candidate, please call us or email CV to recruitment@pulseltd.co.uk

Testimonial

"Joining Pulse has been my best career move to date. I set my sights high and, not to be daunted, the team at pulse did everything in their power to help my (somewhat ‘overambitious’) dream become a reality. Thanks to their dedication to my cause and their unwavering support, I have landed my dream job at Saatchi & Saatchi and couldn't be happier. I couldn't have done it without them and would like to take this opportunity to thank all of the team for all their help in getting me here.."

Bonnie O'Hara