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LEADING MULTI-NATIONAL CREATIVE MEDIA GROUP – RECEPTIONIST

Description

One of the world’s leading and most creative Advertising and Media Groups is looking for two receptionists to join their dynamic front of house team.  Based in beautiful offices in the heart of London, this really is a most desirable company to become part of and offers an amazing working environment where you can grow and progress within this multinational giant.

Job Outline:

To serve as a coordination point between the internal operations of the agency and the external world of their clients, remembering that the Receptionist is the first front line person.

To answer all calls in a timely and professional manner, following the general standards and procedures.

To provide professional support to the Operations Team, ensuring that company standards are maintained and that client expectations are met within the agreed objectives for the location.

Reception Duties:

The main day-to-day job duties include, but are not limited to the following:

Answer the telephone in a polite, friendly and professional manner at all times to agreed standard.
Meet and greet clients and visitors (including offering drinks and making them feel welcome) and to inform relevant parties of their arrival.
Register all arriving clients following security policies and procedures.
Keep a track of your guests, know who they are waiting for and which meeting room is booked for them.
Up-keep the general reception area.
Have full knowledge of the Room Booking System
Ensure meeting rooms are tidy, stationary stocked and correctly set up for upcoming meetings.
Maintain a comprehensive and accurate working record of room bookings.
Take bookings for meeting refreshments, breakfasts and lunches.
Check next day bookings & make amendments as necessary.
Serve as an information source for clients.
To report any faults in meeting rooms and Reception areas.

Office Duties:

The main day-to-day job duties include, but are not limited to the following:

Office service admin (Outlook photos, staff movements, update telephone lists).
Ad hoc administration support.

Hospitality Duties:

The main day-to-day job duties include, but are not limited to the following:

Working with the Catering Department to ensure Hospitality services are delivered correctly to all meeting rooms (including clearing of rooms where necessary).
To provide an excellent standard of client service.

Essential skills:

5* Reception skills
Well Presented and immaculately groomed at all times.
Polite, tactful and diplomatic
Energy, Confidence and enthusiasm
Ability to work under pressure
Able to communicate in a calm professional style
Excellent telephone manner and interpersonal communication
Customer and Client focused
Able to pre-empt a situation
Reliable, Flexible and adaptable

Benefits:

Scope for Development & cross training at other sites
Learning and Training Opportunities
Promotion to other departments and roles

To be considered, get in touch ASAP and don't miss out on this fantastic opportunity.