24 Telephone Service





Our client is a full service advertising agency but with digital capabilities and innovation at its core. Their mission is simply to be recognised as the world's best company at creating meaningful connections using creativity, technology and innovation.

The role:-

To support the CEO & COO in any way possible to help make their daily work life run smoothly and stress free, including all administration and any task assistance they require of you.

Main responsibilities:-

Extensive calendar and schedule management for each executive

All travel bookings, complex international itineraries and visas including, but not limited to China, India, USA and Australia
Monitoring and filing each inbox, including responding on the execs’ behalf
Organising client meetings and entertainment including dinners and awards ceremonies
Providing a first class service for every client and all external visitors
Prioritising both your own and the executives work and deadlines when under pressure
Being the first point of contact for all clients and all agency staff for any enquiry
Assisting with agenda planning and presentation preparation including company meetings
Managing the execs’ time, being the ‘gate-keeper’ when necessary
Advising on management decisions relating to both business strategy and agency personnel
Private assistant duties including but not limited to, making appointments, liaising with the exec’s family and helping with personal admin
Pastoral care and management of a team of 5 assistants, regularly checking in with them, managing their capacity, pay reviews and appraisals
Attending meetings with the execs, minute taking, noting actions and following up with individuals
Managing and submitting all expenses, reconciling all costs and managing invoice payments
Managing and submitting all timesheets
Organising staff events, including all planning and budget management
Ensuring all internal and external meetings run smoothly and are well organised & prepared for
Strategizing all company desk moves and arranging logistics
Assisting the HR department in people and systems administration

Ideal experience:-

Previous experience as a EA and of managing more than one team member
Experience in a fast pace busy environment


Confidence and gravitas
Highly energetic and positive
Bold, brave, someone who is not afraid to give their opinion or contradict
Trustworthy and able to deal with confidential matters
Proactive, reactive and able to pre-empt things before others
A good sense of humour
Accountable and responsible
Willing to learn and eager to improve


Up to £45,000 dependent on experience

  • Contact:
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  • Created
    Friday, 20 September 2019

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We exclusively represent many of London’s leading creative and media companies. If you would like to register as a candidate, please call us or email CV to recruitment@pulseltd.co.uk


"Joining Pulse has been my best career move to date. I set my sights high and, not to be daunted, the team at pulse did everything in their power to help my (somewhat ‘overambitious’) dream become a reality. Thanks to their dedication to my cause and their unwavering support, I have landed my dream job at Saatchi & Saatchi and couldn't be happier. I couldn't have done it without them and would like to take this opportunity to thank all of the team for all their help in getting me here.."

Bonnie O'Hara